HYDRO-X CAREERS

Position Overview:

Specialist in the accounts receivable department and collection of customer invoices to ensure prompt processing and payment.

• Monitor the overall status of customer aging and proactively address all aspects of the collection process such as assisting with printing statements, reviewing account histories with customers, posting payments and any corresponding adjustments
• Provide support to customers regarding collection issues, refunds, write-offs, adjustment, and credit requests and resolves customer discrepancies
• Document collection activities or customer account and prepare collection reports by analyzing and summarizing account information and trends
• Validate invoicing for accuracy; correspond with key stakeholders to resolve inaccuracies or issues
• Work on ad hoc projects
• Maintain spreadsheets, databases, and records
• Review the aging of past due invoices and unapplied payments; including follow up with customer to insure timely resolution of disputed and/or unpaid invoices
• Responsible for timely adjustments to customer’s account when necessary; maintain adequate documentation in files
• Assist with the month-end process by ensuring that all transactions necessary for the given month are completed timely; assists with the resolution of issues that could impact the timely month-end closing
• Develop effective working relationships with both internal and external customers
• Manage and monitor improvement actions to measure the success of changes and enhancements
• Coordinate procedure for new customers

• High School Diploma or GED required. Bachelor’s degree, preferably in Finance, Human Resources, Business, Economics, or any other related field. Certified Payroll Professional (CPP) strongly preferred.
• Minimum 1 year billing experience

• Excellent organization skills, problem-solving skills and able to multi-task responsibilities
• Strong analytical and “critical thinking” skills
• Must be self-motivated, work under strict deadlines and exhibit a team player attitude
• Clear and concise verbal and written communication skills; ability to communicate with customers, associates and management in a professional manner
• Ability to work independently and possess strong decision-making skills
• Knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Outlook; experience in accounting software such as Quickbooks

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.